See how industries, regions, and their combinations impact Net Promoter Score, and what led to the company-wide decline.
Understanding what drives customer sentiment isn’t easy, especially when you’re juggling industries, regions, timeframes, and internal benchmarks. Our latest vizzu breaks down a company’s Net Promoter Score (NPS) across all those dimensions to uncover what really happened behind a year-end decline.
From identifying the retail + west combo that held up overall performance, to spotting the steady drop in promoters and the rise of detractors, the story shows how even strong segments can hide underlying risks. It’s the kind of clarity every team needs, but often struggles to get.
Data source: Demo data created by the Vizzu Team
When your data spans multiple segments - like industries, regions, and timelines - getting to the “why” behind your KPIs can feel impossible. Vizzu turns that complexity into a visual story you can actually follow.
With a visual narrative, you don’t just see the numbers, you see the dynamics: what’s rising, what’s falling, and why it matters. This way it helps to reveal actionable insights, guide decisions, and spark better conversations across a team.
